Track and trace information is typically available the day after an order is placed. Only orders that have shipped are trackable. For orders older than 3 weeks please see Manage orders & returns
"Ascent customer service has always been a great experience and the website is comprehensive to be able to filter down to the products that meet your criteria of purchasing, Also the tracking" ... Aaron, 30 July 2021
We'd love to hear from you, send us a message about anything.
For more info about our hours, physical address, location and anything else.
Find the answers to the most frequently asked questions.