Contact Us

Please check our FAQ for any questions on placing orders, returns, payments etc and for anything not covered here we can be contacted as per below.

Please check our Manufacturer Support page for Manufacturer contact information and links to Manufacturer technical support.

Business Hours

8:00am - 5:00pm
Monday - Friday

Physical Address for pickups (10:00am - 2:00pm, Monday to Friday)

Please note We are an online shop only. Orders can be placed at our office but we do not hold stock.
Ascent Technology
309C Willis St
Wellington 6011

Mailing Address

PO Box 11-438
Manners St
Wellington 6001

Department Email Phone number
(Pre-sales queries about products, requests for quotes)
sales@ascent.co.nz +64 4 802 3890 OR +64 9 914 1890
(Place orders, query status of existing orders)
(Query status of items on backorder)
Track and Trace
(Items not delivered, missing parcels, issues with couriers)
(Request copies of invoices, statements, general account enquiries)
accounts@ascent.co.nz +64 4 802 3897
(Any comments good or bad on your shopping experience with us)
(Report faulty products, misships)
returns@ascent.co.nz +64 4 802 3894
(Contact for technical assistance for a product)
support@ascent.co.nz +64 4 802 3890

HP Gold Partner
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"Great, efficient and helpful service, as always!" Jose, 27 March 2024
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