Know the Ascent Difference
When it comes to computer gear, not all online retailers are the same.
There are plenty of sites that will offer you a broad(ish) range, and sharp pricing. But when you buy on price alone - the few dollars you might sometimes save, could come at a cost.
You might find hidden fees for things like shipping and delivery. Or end up waiting - and waiting - for your order to arrive. Or find that if you need to make a change - you're out of luck.
With Ascent, there are a few things you do know. Your order will be processed fast - and shipped free. You'll see one of NZ's largest range of choices - and because we're not tied to one distributor, you'll see all the choices that could be right for you.
And if you run into a problem - at any stage - you'll have a local, personal service team - and a 26 year history of trust, and responsiveness, to turn to.
Know the difference is about understanding these benefits - and the value they bring to you as a customer.
It's about certainty, confidence - and smart customers, making smart decisions.
We strive to be transparent, straightforward and to make every touchpoint feel quick, effortless and focused on customer value.
years of trust
We don't just claim to be different, we prove it ... see for yourself.
"Thanks so much for your help. You are onto it and I appreciate it. " - Matthew, 18 July 2019
"As always, your company is known for great service (and quick delivery) and this was displayed again today. Thanks for your help!" - Ngahia, 18 July 2019
"I'm very impressed with the speed and efficiency of service. Thanks very much!" - David, 17 July 2019
"As always, your company is known for great service (and quick delivery) and this was displayed again today. Thanks for your help!" - Stewart, 16 July 2019
"Many thanks Justine and team - much appreciated as always with your service. " - Isobelle, 11 July 2019
"Thank you for sorting that out for us, great service. " - Drew, 8 July 2019
"I am super impressed with how quickly we will get this delivered. Thanks for such great service, we will certainly be using your store in the future. " - Carrie, 5 July 2019
"Thanks so much for all that effort fixing my mistake. It's heartening to get really good customer care from a supplier. " - Deb, 3 July 2019
"Outstanding fast service and box turned up next day... A BIG THANK YOU. " - Michael, 3 July 2019
"Thanks so much for a quick and easy return and replacement." - Andrew, 28 June 2019