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Know the Ascent Difference

When it comes to computer gear, not all online retailers are the same.

no hidden fees
delivery is free and fast
problems get sorted
always talk to a person
34 years of trust
over 62,000 choices
100% Kiwi owned
94 stellar NPS rating *
* Net Promoter Scores (NPS) are used worldwide by companies to measure customer satisfaction. The score can range from -100 to +100. According to the creators of NPS, Bain & Company, a score above 0 is good, above 20 is favourable, above 50 is excellent, and above 80 is world class. In 2023 the New Zealand average NPS for online retail was 37 (see https://en.wikipedia.org/wiki/Net_promoter_score) Our score is 94.

We don't just claim to be different, we prove it ... see for yourself.

"Efficient. Good support on warranty issues." - Greg, 14 May 2026

"Great service and communication." - Steve, 12 May 2026

"Incredible pre- and post-sales support - seriously impressive....always." - Wendy, 11 May 2026

"Easy to order, efficient delivery." - Larry, 11 May 2026

"Great price, free shipping and arrived faster than expected." - Jason, 11 May 2026

"Fantastic service as always. Great communication and honest service, We love you guys!" - Richard, 8 May 2026

"Service is always excellent." - Colin, 27 April 2026

"Smooth transaction, friendly, no drama. As always." - Nick, 27 April 2026

"Good service." - Craig, 27 April 2026

"Great team to deal with, always helpful looking for options when the original request is not available, top communication." - Paul, 25 April 2026

"Great website, quick delivery, free freight are all what bring me back." - Colin, 24 April 2026

"Fast. And no f#$% ups!" - Sean, 21 April 2026

"Staff were very helpful in ensuring that we received our order asap." - Suzanne, 18 April 2026

"Super helpful with product, stock level and delivery lead time queries. Super helpful when you ask Ascent for a potential solution to a product need. Ascent recently found the RAM I needed with only two weeks lead time, whereas other suppliers claimed they could not source it. Ascent is becoming my favourite IT store at the moment for my business needs." - Ken, 17 April 2026

"Quick easy transaction." - Simon, 16 April 2026

"Supplied in a timely manner and pricing is very competitive." - Darren, 16 April 2026

"Fast service. Great product in great condition." - Richard, 15 April 2026

"Good website. Several payment options No delivery fee. No credit card surcharge. Fast delivery." - Wendy, 15 April 2026

"Excellent service and worked to resolve minor issues quickly." - David, 11 April 2026

"You are simply the best in every respect - pre-sale advice, pricing, post-sales support, speedy delivery, expertise... Perfect." - Wendy, 9 April 2026

"Incredible pre- and post-sales support - seriously impressive....always." Wendy, 11 May 2026
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