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Know the Ascent Difference

When it comes to computer gear, not all online retailers are the same.

no hidden fees
delivery is free and fast
problems get sorted
always talk to a person
34 years of trust
over 66,000 choices
100% Kiwi owned
94 stellar NPS rating *
* Net Promoter Scores (NPS) are used worldwide by companies to measure customer satisfaction. The score can range from -100 to +100. According to the creators of NPS, Bain & Company, a score above 0 is good, above 20 is favourable, above 50 is excellent, and above 80 is world class. In 2023 the New Zealand average NPS for online retail was 37 (see https://en.wikipedia.org/wiki/Net_promoter_score) Our score is 94.

We don't just claim to be different, we prove it ... see for yourself.

"Excellent work from the team to get my parcel delivered on time." - Peter, 13 October 2026

"Smooth and easy purchase and delivery." - Reuben, 7 October 2026

"It was a perfect experience. All team members at Ascent worked together beautifully and kept everyone in the loop about our special request, so I never had to repeat myself. They found the perfect solution for our needs. Thank you very much. It was a really smooth experience." - Kirsten, 7 October 2026

"Quick and fast; good tracking. " - Patrick, 6 October 2026

"Great service and speedy dispatch and delivery :)" - Daniel, 30 September 2026

"Transaction went smoothly, very easy to navigate. The unit arrived within 24 hours, very good logistics." - Geoffrey, 25 September 2026

"Always fast delivery." - Dwayne, 25 September 2026

"Very fast processing and shipping. Not always the case in the current environment." - Paul, 22 September 2026

"Was the lowest cost inc shipping, did not charge credit card surcharge fees, and I have used before without issues." - Jay, 22 September 2026

"Fast shipping!" - Shane, 19 September 2026

"Great website. Great pricing. Fast packing and delivery." - Ed, 15 September 2026

"Good prices, good availability, fast shipping, no hidden fees. A+" - Mark, 10 September 2026

"Absolutely stellar communication, thanks heaps. And thanks for making the process real easy." - Alastair, 10 September 2026

"Helpful and prompt service." - Eric, 7 September 2026

"I ordered at 4 15pm, i live rural. It was delivered before lunchtime the following day. Incredible speed" - Ben, 4 September 2026

"No fuss service, prompt delivery, and good pricing. What more could one wish for!" - David, 3 September 2026

"Pleasant and effectiv." - Hilary, 1 September 2026

"Always get a great immediate response from Ascent when I email orders@ascent and Phillip is very helpful." - Deb, 31 August 2026

"Website is good. Delivery was quick." - Heather, 29 August 2026

"My gear shipped the same day and arrived within 2. Fast efficient and reliable. Can't ask for more really." - Stephen, 24 August 2026

"Was the lowest cost inc shipping, did not charge credit card surcharge fees, and I have used before without issues." Jay, 22 September 2026
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