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Know the Ascent Difference
When it comes to computer gear, not all online retailers are the same.
There are plenty of sites that will offer you a broad(ish) range, and sharp pricing. But when you buy on price alone - the few dollars you might sometimes save, could come at a cost.
You might find hidden fees for things like shipping and delivery. Or end up waiting - and waiting - for your order to arrive. Or find that if you need to make a change - you're out of luck.
With Ascent, there are a few things you do know. Your order will be processed fast - and shipped free. You'll see NZ's largest range of choices - and because we're not tied to one distributor, you'll see all the choices that could be right for you.
And if you run into a problem - at any stage - you'll have a local, personal service team - and a 25 year history of trust, and responsiveness, to turn to.
Know the difference is about understanding these benefits - and the value they bring to you as a customer.
It's about certainty, confidence - and smart customers, making smart decisions.
We strive to be transparent, straightforward and to make every touchpoint feel quick, effortless and focused on customer value.
60,000 choices
years of trust
We don't just claim to be different, we prove it ... see for yourself.
"Thanks for your time in trying to resolve this. As per usual you give exemplary customer service." - John, 18 January 2018
"Thanks for the great service." - James, 17 January 2018
"Excellent service from you as always. " - Janine, 11 January 2018
"Thanks for the prompt service. I will be recommending you people to others." - Chris, 11 January 2018
"You guys are the best to deal with :) No hassles ever. " - Brendon, 10 January 2018
"You people are fabulous!" - Bab, 19 December 2017
"Once again, thank you so much for owning the problem for me; this is exactly the sort of customer service that encourages repeat business." - Jonathan, 19 December 2017
"You guys have been great." - Mike, 14 December 2017
"Thank you so much for your prompt reply. I must say we have found your service for the 2 orders we have made so far really great. Such fast delivery!!" - Deane, 12 December 2017
"Thanks for the great service." - Jason, 11 December 2017