Know the Ascent Difference
When it comes to computer gear, not all online retailers are the same.
There are plenty of sites that will offer you a broad(ish) range, and sharp pricing. But when you buy on price alone - the few dollars you might sometimes save, could come at a cost.
You might find hidden fees for things like shipping and delivery. Or end up waiting - and waiting - for your order to arrive. Or find that if you need to make a change - you're out of luck.
With Ascent, there are a few things you do know. Your order will be processed fast - and shipped free. You'll see one of NZ's largest range of choices - and because we're not tied to one distributor, you'll see all the choices that could be right for you.
And if you run into a problem - at any stage - you'll have a local, personal service team - and a 26 year history of trust, and responsiveness, to turn to.
Know the difference is about understanding these benefits - and the value they bring to you as a customer.
It's about certainty, confidence - and smart customers, making smart decisions.
We strive to be transparent, straightforward and to make every touchpoint feel quick, effortless and focused on customer value.
years of trust
We don't just claim to be different, we prove it ... see for yourself.
"Awesome thank you so much. Outstanding support staff." - Chris, 7 January 2020
"I've really appreciated the fast response from you all whenever I've had to ask about stock levels, prices or returns." - Daryl, 23 December 2019
"Thanks for your support throughout the year. " - Graham, 18 December 2019
"I really appreciate your quick customer service." - Deborah, 16 December 2019
"I appreciate the great service and quick turn around!" - David, 16 December 2019
"Great service from you." - Lester, 13 December 2019
"Thank you, great service from you." - Fiona, 13 December 2019
"You have been amazingly helpful and prompt, thank you so much. I do really appreciate it as I've been mucked around by [...] for the past 3 weeks. So thank you for your lovely customer service." - Amy, 11 December 2019
"Thank you for going above and beyond. I know some things are out of your control but I appreciate you trying your best. " - Mike, 10 December 2019
"Amazing service." - Lester, 10 December 2019