Know the Ascent Difference
When it comes to computer gear, not all online retailers are the same.
There are plenty of sites that will offer you a broad(ish) range, and sharp pricing. But when you buy on price alone - the few dollars you might sometimes save, could come at a cost.
You might find hidden fees for things like shipping and delivery. Or end up waiting - and waiting - for your order to arrive. Or find that if you need to make a change - you're out of luck.
With Ascent, there are a few things you do know. Your order will be processed fast - and shipped free. You'll see one of NZ's largest range of choices - and because we're not tied to one distributor, you'll see all the choices that could be right for you.
And if you run into a problem - at any stage - you'll have a local, personal service team - and a 26 year history of trust, and responsiveness, to turn to.
Know the difference is about understanding these benefits - and the value they bring to you as a customer.
It's about certainty, confidence - and smart customers, making smart decisions.
We strive to be transparent, straightforward and to make every touchpoint feel quick, effortless and focused on customer value.
years of trust
We don't just claim to be different, we prove it ... see for yourself.
"...The obvious preference for me is ordering through Ascent given the superior billing, delivery and customer service experience I get every time." - Mike, 14 November 2019
"As always - great service." - Cory, 11 November 2019
"I told my wife I was sure I’d get a prompt response from Ascent, but 8 minutes to resolve this is most impressive. Well done, thank you. " - Merlin, 8 November 2019
"Smooth online experience. Fast service." - Tony, 5 November 2019
"Oh and you guys rock by the way!! We are never disappointed by your service!" - Pip, 24 October 2019
"That's great news!...Thanks so much for following this order through so closely for me - great service. " - Jonathan, 18 October 2019
"Thanks for your exemplary service." - Erik, 11 October 2019
"Thanks so much. The service with you guys has been awesome, we will definitely be back." - Natalie, 11 October 2019
"Thank you for all your help. You guys are the best." - Jason, 30 September 2019
"Thanks for the excellent service." - Tim, 18 September 2019