Know the Ascent Difference
When it comes to computer gear, not all online retailers are the same.
There are plenty of sites that will offer you a broad(ish) range, and sharp pricing. But when you buy on price alone - the few dollars you might sometimes save, could come at a cost.
You might find hidden fees for things like shipping and delivery. Or end up waiting - and waiting - for your order to arrive. Or find that if you need to make a change - you're out of luck.
With Ascent, there are a few things you do know. Your order will be processed fast - and shipped free. You'll see one of NZ's largest range of choices - and because we're not tied to one distributor, you'll see all the choices that could be right for you.
And if you run into a problem - at any stage - you'll have a local, personal service team - and a 26 year history of trust, and responsiveness, to turn to.
Know the difference is about understanding these benefits - and the value they bring to you as a customer.
It's about certainty, confidence - and smart customers, making smart decisions.
We strive to be transparent, straightforward and to make every touchpoint feel quick, effortless and focused on customer value.
years of trust
We don't just claim to be different, we prove it ... see for yourself.
"Great customer service from you guys." - Monique, 13 May 2020
"Thanks to Pricespy I was lead to your company. I have to say I am very impressed with your amazing service! During this Covid lockdown level four, I didn’t expect my order to be delivered within three days. Thanks again, a bouquet to Ascent." - Shirley, 13 May 2020
"Thanks for getting this sent so quickly! I received it today :-) That’s super fast! Great service, thanks again. " - Jase, 12 May 2020
"Awesome, thank you so much! Great service from the Ascent team as always!" - Jeremy, 12 May 2020
"Can I just say you're amazing at your customer service and responses. I wish I had purchased the printer from you guys now." - Jessica, 8 May 2020
"Hullo! Im emailing you to say how delighted I am with your service, from order to tracking to receiving the goods today. Fast, efficient, excellent purchase price compared to other vendors, free delivery, and so fast. Top marks to you all! Thank you. " - Beth, 6 May 2020
"Awesome service you guys. Keep up the great communications. " - Pete, 6 May 2020
"Your company is always a pleasure to deal with." - Carey, 5 May 2020
"Ordered incorrect power supply. Service is awesome. Thanks." - Dave, 2 May 2020
"Thanks very much for the efforts Ascent has made during this lock down period. Deliveries have been very fast where product is available and communication has been brilliant." - Mark, 25 April 2020