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Know the Ascent Difference

When it comes to computer gear, not all online retailers are the same.

There are plenty of sites that will offer you a broad(ish) range, and sharp pricing. But when you buy on price alone - the few dollars you might sometimes save, could come at a cost.

You might find hidden fees for things like shipping and delivery. Or end up waiting - and waiting - for your order to arrive. Or find that if you need to make a change - you're out of luck.

Know it's
business class & pay economy
Know it's
bargain, not basement
Know
there are no hidden fees
Know that
delivery is free and fast
Know if
there's a problem we'll sort it
Know that
You can always talk to a person

With Ascent, there are a few things you do know. Your order will be processed fast - and shipped free. You'll see one of NZ's largest range of choices - and because we're not tied to one distributor, you'll see all the choices that could be right for you.

And if you run into a problem - at any stage - you'll have a local, personal service team - and a 29 year history of trust, and responsiveness, to turn to.

Know the difference is about understanding these benefits - and the value they bring to you as a customer.

It's about certainty, confidence - and smart customers, making smart decisions.

We strive to be transparent, straightforward and to make every touchpoint feel quick, effortless and focused on customer value.

Know
you've got over 100,000 choices
Know
there's 29
years of trust
100%
Kiwi owned and operated

We don't just claim to be different, we prove it ... see for yourself.

"Prompt delivery. Had a problem with an item, quickly resolved." - Paul, 17 January 2022

"Competitive pricing, fast shipping, good communication." - Wesley, 14 January 2022

"So flexible when I mistakenly ordered the wrong item. Great to deal with." - Ian, 12 January 2022

"Best price, excellent quality product, prompt service." - Pete, 12 January 2022

"Easy to order. Quick delivery. Reasonable cost." - Philip, 12 January 2022

"Great range of products, good service and good price." - Glenn, 11 January 2022

"I'm really impressed with how quickly my emails get answered. Keep up the good work!" - James, 10 January 2022

"Excellent customer service." - Kelly, 10 January 2022

"Quick delivery. Good price." - Miles, 10 January 2022

"Good communication, fast processing, all costs included in price." - Paul, 10 January 2022

"Very easy to find products and service is excellent :)" - Gilly, 7 January 2022

"Great website e.g. filtering to find results. I appreciate that you include shipping. This makes purchasing surprise free. Generally good prices. Always had speedy shipping." - Michael, 7 January 2022

"Got exactly what I wanted REALLY quickly." - Keith, 7 January 2022

"No hidden costs, clear stock levels, good prices." - Michael, 7 January 2022

"Order arrived on time. and wrapped to prevent damage during transit." - Mark, 6 January 2022

"Excellent service, excellent returns policy, excellent prices." - Rodney, 6 January 2022

"Great service, great product and fast delivery." - Yanhua, 4 January 2022

"Always helpful and putting the customer first." - Mark, 3 January 2022

"Always great efficient service." - Fraser, 1 January 2022

"I ordered an item a couple of days before Christmas .... obviously the very worst time of the year to order anything. I did not expect to see the package until probably late January. I still cannot believe it, but that package turned up the very next day!!!! That is amazing service and I am extremely grateful. Thank you to whoever makes this service possible. They deserve a medal." - Wayne, 31 December 2021

"I sent a question and got fast replies. Arrived fast with courier and works well. Thank you." Hugh, 21 December 2021
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