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Know the Ascent Difference

When it comes to computer gear, not all online retailers are the same.

no hidden fees
delivery is free and fast
problems get sorted
always talk to a person
32 years of trust
over 91,000 choices
100% Kiwi owned
88 stellar NPS rating *
* Net Promoter Scores (NPS) are used worldwide by companies to measure customer satisfaction. The score can range from -100 to +100. According to the creators of NPS, Bain & Company, a score above 0 is good, above 20 is favourable, above 50 is excellent, and above 80 is world class. In 2023 the New Zealand average NPS for online retail was 37 (see https://www.customermonitor.com) Our score is 88.

We don't just claim to be different, we prove it ... see for yourself.

"Phillip was really responsive and put effort in to resolving a difficult problem - I was really impressed that he would bother!!" - Graeme, 26 July 2024

"The service is great with a wide range of products and competitive prices." - Ron, 25 July 2024

"Great prices, great range, great quality, free delivery usually next day, no credit card surcharge. Practically perfect in every way!" - Jon, 23 July 2024

"Good product range (exactly what I needed) and fast delivery." - Alice, 22 July 2024

"Always great to deal with at the Wellington branch. Email them my requirements and they get it sorted." - Deb, 17 July 2024

"Everything was fast from confirmation of order up to delivery. Exceptional." - Reuben, 17 July 2024

"Good pricing and selection of stock. Fast shipping and well packed." - Mark, 15 July 2024

"Speedy and simple = all good." - Peter, 15 July 2024

"Great service as always." - Sue, 15 July 2024

"Good updates until item in stock, shipped promptly and received well packaged. The price dropped so I requested a credit which was applied to my account. Great experience, see you again soon." - Tom, 12 July 2024

"Consistently reliable over the decades I’ve used Ascent." - Ashby, 12 July 2024

"Consistently good service." - Richard, 11 July 2024

"Great prices, fast service and delivery." - John, 11 July 2024

"As usual good rapid service, freight free." - Kerry, 9 July 2024

"First rate customer service." - Anon, 9 July 2024

"Easy purchase process and goods turned up quickly." - Adrian, 8 July 2024

"Great delivery time and emails about lead times. Product arrived sooner than we anticipated so really good." - Ryan, 4 July 2024

"Very prompt service." - Alan, 3 July 2024

"Friendly, helpful, professional and patient. Access to great pricing too. Cheers!" - Danny, 3 July 2024

"Have bought many items through Ascent and they always arrive promptly and with excellent communications." - Leesa, 2 July 2024

"Always great to deal with at the Wellington branch. Email them my requirements and they get it sorted." Deb, 17 July 2024
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