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Know the Ascent Difference

When it comes to computer gear, not all online retailers are the same.

no hidden fees
delivery is free and fast
problems get sorted
always talk to a person
32 years of trust
over 91,000 choices
100% Kiwi owned
88 stellar NPS rating *
* Net Promoter Scores (NPS) are used worldwide by companies to measure customer satisfaction. The score can range from -100 to +100. According to the creators of NPS, Bain & Company, a score above 0 is good, above 20 is favourable, above 50 is excellent, and above 80 is world class. In 2023 the New Zealand average NPS for online retail was 37 (see https://www.customermonitor.com) Our score is 88.

We don't just claim to be different, we prove it ... see for yourself.

"Quick replies to my questions. Easy to order." - Stewart, 13 June 2024

"Great service. Delivered as expected." - Peter, 11 June 2024

"Very easy with information. Once items purchased, quickly transmitted and postal tracking great. While not the broadest selection of equipment to choose from in some areas, which is understandable. Ascent is just great." - Alexander, 10 June 2024

"I find Ascent easy to deal with even if the price is a little higher in this case, and you know the price includes freight . Also tends to get here within 3 to 4 working days not like some other companies." - Greer, 10 June 2024

"Easy to order online and fast delivery was free." - Lew, 7 June 2024

"It is easy to buy online. Delivery is quick. Also, you went out of your way to help me with an order." - Carl, 7 June 2024

"Excellent overall service. Well done team!" - Graham, 6 June 2024

"Dealing with Ascent is easy and straight forward with great fast shipping and delivery." - Marc, 6 June 2024

"Brilliant." - Chris, 6 June 2024

"Good selection, reasonable prices, fast delivery." - Kevin, 3 June 2024

"Smart, efficient service." - Stephen, 31 May 2024

"Although it took a while to get the equipment I understand that is because it it now being older / legacy gear. I appreciated the update emails regards progress on the back order. And also the efficient manner with which Michelle Wood asnwered my various queries. I appreciated the efficient responses and service - good work!" - Brian, 30 May 2024

"Helpful responsive customer service, and had a product available that was difficult to find anywhere else in AoNZ." - , 28 May 2024

"Simple to use, freight included, no surcharges." - Rodger, 21 May 2024

"The laptop battery I was after wasn’t in stock but after making inquiring the helpful staff at Ascent, they quickly sourced one for me. Very good service which you rarely see these days." - Mark, 17 May 2024

"Fast, friendly and reliable as always!" - Barret, 16 May 2024

"Super efficient and reliable, good range of product and good prices." - Peter, 16 May 2024

"No problems, fast service." - Razz, 15 May 2024

"Great place to do business with." - Snow, 13 May 2024

"Competitive prices and very prompt delivery." - Garry, 10 May 2024

"Brilliant." Chris, 6 June 2024
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