Know the Ascent Difference
When it comes to computer gear, not all online retailers are the same.
There are plenty of sites that will offer you a broad(ish) range, and sharp pricing. But when you buy on price alone - the few dollars you might sometimes save, could come at a cost.
You might find hidden fees for things like shipping and delivery. Or end up waiting - and waiting - for your order to arrive. Or find that if you need to make a change - you're out of luck.
With Ascent, there are a few things you do know. Your order will be processed fast - and shipped free. You'll see NZ's largest range of choices - and because we're not tied to one distributor, you'll see all the choices that could be right for you.
And if you run into a problem - at any stage - you'll have a local, personal service team - and a 25 year history of trust, and responsiveness, to turn to.
Know the difference is about understanding these benefits - and the value they bring to you as a customer.
It's about certainty, confidence - and smart customers, making smart decisions.
We strive to be transparent, straightforward and to make every touchpoint feel quick, effortless and focused on customer value.
years of trust
We don't just claim to be different, we prove it ... see for yourself.
"Many thanks for your kind attention to – and follow-up on - this matter....Your commitment to customer service is deeply appreciated! " - Peter, 11 August 2017
"Excellent service as usual." - Blair, 1 August 2017
"I have enjoyed purchasing from Ascent and your support has been wonderful!" - Paul, 25 July 2017
"Like always, excellent service." - Matthias, 12 July 2017
"Thanks heaps...We appreciate all your help with this from quoting through to purchase. You've been awesome. " - Devon, 30 June 2017
"You are incredibly efficient...Thanks so much for handling it so fast!" - Barret, 20 June 2017
"I ordered a laptop on Sunday, got the product at midday on Monday. Very happy customer." - Ivan, 23 May 2017
"Love the service you and your team offer." - Andrew, 17 May 2017
"Once again, thank you for providing an excellent customer service over this period. And for keeping me informed along each step of the process." - Alan, 5 May 2017
"I ordered this late Thursday and it arrived early Friday.... you guys are really onto it. Props to whoever worked on this order, I will need to buy from you in the future more often :) " - Ninep, 5 May 2017