NETGEAR 5-Year ProSupport OnCall 24x7 Service - Category 1
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Software and licenses cannot be returned. If you are unsure which software or license you require, please email sales@ascent.co.nz before placing an order.
The NETGEAR PMB0351 OnCall 24X7 (Includes XPressHW) is a 5-year, enhanced support and hardware replacement service for eligible NETGEAR ProSafe Category 1 products. This service provides unlimited 24x7 access to technical support via phone and email, alongside next-business-day express hardware replacement. Designed for critical business environments, this upgrade ensures minimum downtime with expert troubleshooting and priority hardware logistics. XPressHW (Express Hardware Replacement) guarantees rapid delivery of replacement units, keeping network downtime to a minimum and business operations running smoothly.
Technical Specifications
| Product Name | NETGEAR PMB0351 OnCall 24X7 (Includes XPressHW) Unlimited 24x7 Phone+Email Technical Support Next-Business-Day Express Hardware Replacement Support Upgrade for Netgear Prosafe Category 1 Products - 5 Years | ||||||||||||||||
| Manufacturer | NETGEAR | ||||||||||||||||
| Model Number | PMB0351-10000S | ||||||||||||||||
| Product Line | NETGEAR OnCall 24X7 XPressHW | ||||||||||||||||
| Product Category | Services | ||||||||||||||||
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| Warranty Information | Not applicable (Applies to service coverage, not hardware warranty) | ||||||||||||||||
| Overall Sentiment | Generally positive – regarded as highly valuable for businesses needing prompt support and rapid hardware replacement. |
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Please read our terms and conditions. We try very hard to make sure the specification and images on this page are accurate, but occasionally (and thankfully rarely) mistakes do happen. If you discover the product delivered is not as described, please let us know as soon as possible after delivery so we can correct the mistake and arrange for the product to be returned.
- Free NZ deliveryNo hidden fees
- 100% Kiwi owned34 years in business
- Net Promoter Score 94Rated by our customers
Questions? (04) 802 3890