NETGEAR 5-Year ProSupport OnCall 24x7 Service - Category 3
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Software and licenses cannot be returned. If you are unsure which software or license you require, please email sales@ascent.co.nz before placing an order.
The NETGEAR PMB0353 OnCall 24X7 (Includes XPressHW) is a comprehensive premium support service package designed for users of Netgear ProSAFE Category 3 networking products. It offers unlimited 24x7 access to technical support via phone and email, ensuring help is available at any time. Additionally, it encompasses Next-Business-Day (NBD) Express hardware replacement for eligible products, helping minimise downtime and business disruption. This upgrade covers a 5-year period, providing peace of mind and critical hardware support. It is suited to organisations seeking robust networking reliability and rapid response for hardware issues beyond standard warranties.
Technical Specifications
| Product Name | NETGEAR PMB0353 OnCall 24X7 (Includes XPressHW) Unlimited 24x7 Phone+Email Technical Support Next-Business-Day Express Hardware Replacement Support Upgrade for Netgear Prosafe Category 3 Products - 5 Years | ||||||||||||||||||
| Manufacturer | NETGEAR | ||||||||||||||||||
| Model Number | PMB0353-10000S | ||||||||||||||||||
| Product Line | OnCall 24x7 | ||||||||||||||||||
| Product Category | Services | ||||||||||||||||||
| SERVICE DETAILS |
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| Warranty Information | Provides 5 years of enhanced support service (distinct from device hardware warranty, which is handled via this service). | ||||||||||||||||||
| Overall Sentiment | Generally positive – customers appreciate the fast, reliable support and value the NBD hardware replacement service for business continuity. |
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Please read our terms and conditions. We try very hard to make sure the specification and images on this page are accurate, but occasionally (and thankfully rarely) mistakes do happen. If you discover the product delivered is not as described, please let us know as soon as possible after delivery so we can correct the mistake and arrange for the product to be returned.
- Free NZ deliveryNo hidden fees
- 100% Kiwi owned34 years in business
- Net Promoter Score 94Rated by our customers
Questions? (04) 802 3890