×

NETGEAR 3-Year ProSupport OnCall 24x7 Service - Category 4

 

Buy 2 or more and pay each × each Save %
Total · you save
Out of stock (available to order) What does this mean?
NETGEAR
Part no PMB0334-10000S
Ascent part no 801634
NZ support 0-800-174-600
Loading...
Software and licenses cannot be returned. If you are unsure which software or license you require, please email sales@ascent.co.nz before placing an order.
The NETGEAR PMB0334 3-Year ProSupport OnCall 24x7 Service (Category 4) is a comprehensive support service contract designed for select NETGEAR business-class hardware products. It grants the client expedited access to NETGEAR technical experts, 24 hours a day, 7 days a week, for a duration of three years. The service provides advanced troubleshooting, proactive problem resolution, and prioritised next-business-day hardware replacement. Suitable for businesses needing assurance and swift response times for mission-critical networking equipment.

Technical Specifications

Product NameNETGEAR PMB0334 3-Year ProSupport OnCall 24x7 Service - Category 4
ManufacturerNETGEAR
Model NumberPMB0334-10000S
Product LineProSupport OnCall
Product CategoryServices
SUPPORT FEATURES
*Service duration*3 years
*Support availability*24x7 (24 hours per day, 7 days per week)
*Response time*Next-business-day hardware replacement (for covered devices)
*Support access*Phone and online technical support
*Scope of coverage*Applies to specified Category 4 NETGEAR devices (business-class product range only)
*Expert access*Direct access to senior NETGEAR technical support engineers
*Firmware updates*Included for covered devices
*Incident support*Unlimited during contract term
Warranty InformationNot a hardware warranty, but 3 years of ProSupport OnCall service coverage. Hardware warranty terms remain as per manufacturer.
Overall SentimentGenerally positive. The service is valued for its prompt support, business continuity assurance, and ease of escalation for network issues.

Downloads

Please read our terms and conditions. We try very hard to make sure the specification and images on this page are accurate, but occasionally (and thankfully rarely) mistakes do happen. If you discover the product delivered is not as described, please let us know as soon as possible after delivery so we can correct the mistake and arrange for the product to be returned.

NETGEAR
Part no PMB0334-10000S
Ascent part no 801634
NZ support 0-800-174-600
  • Free NZ deliveryNo hidden fees
  • 100% Kiwi owned34 years in business
  • Net Promoter Score 94Rated by our customers
Questions? (04) 802 3890


"Always fast delivery." Dwayne, 25 September 2026
More feedback