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Know the Ascent Difference

When it comes to computer gear, not all online retailers are the same.

no hidden fees
delivery is free and fast
problems get sorted
always talk to a person
34 years of trust
over 62,000 choices
100% Kiwi owned
94 stellar NPS rating *
* Net Promoter Scores (NPS) are used worldwide by companies to measure customer satisfaction. The score can range from -100 to +100. According to the creators of NPS, Bain & Company, a score above 0 is good, above 20 is favourable, above 50 is excellent, and above 80 is world class. In 2023 the New Zealand average NPS for online retail was 37 (see https://en.wikipedia.org/wiki/Net_promoter_score) Our score is 94.

We don't just claim to be different, we prove it ... see for yourself.

"Fast. And no f#$% ups!" - Sean, 21 April 2026

"Staff were very helpful in ensuring that we received our order asap." - Suzanne, 18 April 2026

"Super helpful with product, stock level and delivery lead time queries. Super helpful when you ask Ascent for a potential solution to a product need. Ascent recently found the RAM I needed with only two weeks lead time, whereas other suppliers claimed they could not source it. Ascent is becoming my favourite IT store at the moment for my business needs." - Ken, 17 April 2026

"Quick easy transaction." - Simon, 16 April 2026

"Supplied in a timely manner and pricing is very competitive." - Darren, 16 April 2026

"Fast service. Great product in great condition." - Richard, 15 April 2026

"Good website. Several payment options No delivery fee. No credit card surcharge. Fast delivery." - Wendy, 15 April 2026

"Excellent service and worked to resolve minor issues quickly." - David, 11 April 2026

"You are simply the best in every respect - pre-sale advice, pricing, post-sales support, speedy delivery, expertise... Perfect." - Wendy, 9 April 2026

"Excellent service - delivered within 24 hours!" - Mark, 8 April 2026

"Great product delivered super quickly after ordering." - Mark, 1 April 2026

"Fast delivery to store, easy in-person pickup." - Melissa, 1 April 2026

"You had what we were looking to buy and you delivered it promptly :)" - Craig, 27 March 2026

"Really fast and complete service all round. As always." - Mike, 26 March 2026

"Very speedy and good value!" - Aimi, 25 March 2026

"We are very pleased to have Ascent Technology as our NZ local vendor. We receive very good service and help!! Thank you Sales Team!!" - Kia, 19 March 2026

"Great service, prompt shipping arriving the next day, with competitive pricing too." - Daniel, 19 March 2026

"Great communication and when you need some help ordering a product that is not in stock right away, Ascent are really helpful in identifying what is available, when, and helping you to get the product you need. Ascent work really hard for you as a customer." - Ken, 17 March 2026

"Easy to deal with." - Steve, 13 March 2026

"Great product range, great prices and the cost of postage is included. Plus, the ordered items are shipped promptly." - Alan, 12 March 2026

"Fast service. Great product in great condition." Richard, 15 April 2026
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