Know the Ascent Difference
When it comes to computer gear, not all online retailers are the same.
There are plenty of sites that will offer you a broad(ish) range, and sharp pricing. But when you buy on price alone - the few dollars you might sometimes save, could come at a cost.
You might find hidden fees for things like shipping and delivery. Or end up waiting - and waiting - for your order to arrive. Or find that if you need to make a change - you're out of luck.
With Ascent, there are a few things you do know. Your order will be processed fast - and shipped free. You'll see one of NZ's largest range of choices - and because we're not tied to one distributor, you'll see all the choices that could be right for you.
And if you run into a problem - at any stage - you'll have a local, personal service team - and a 25 year history of trust, and responsiveness, to turn to.
Know the difference is about understanding these benefits - and the value they bring to you as a customer.
It's about certainty, confidence - and smart customers, making smart decisions.
We strive to be transparent, straightforward and to make every touchpoint feel quick, effortless and focused on customer value.
years of trust
We don't just claim to be different, we prove it ... see for yourself.
"I want to take this opportunity to thank everyone at Ascent on the high standard of service provded. We always get goods delivered within two days and often the next day. The support and service from your business is exemplary. This support and service includes the sales team. They provide an awesome service. I am often in touch looking for specific items and always receive prompt responses. Keep up the good work team - we are blown away by your support and service." - Terry, 15 February 2018
"I just wanted to thank you for your excellent service...The I package arrived today and we are located in the rural area. Normally anything takes a week to get to us...I shall be recommending your company to my mates. " - James, 15 February 2018
"Thank you for your help and fast responses. Ascent's customer service as always is 10/10." - Kane, 7 February 2018
"Thanks so much for your incredibly prompt service - a pleasant experience all round to do business with you. " - David, 31 January 2018
"Great service." - Gordy, 26 January 2018
"Excellent customer service as always." - Paul, 26 January 2018
"That’s amazing, and excellent service...As you will see from our history in your excellent website, we’ve always purchased all our ICT stuff from Ascent for many years exclusively and this experience shows the benefits of doing that, with the history accessible, RA policy and great service. Thanks again. " - David, 25 January 2018
"Thanks for your time in trying to resolve this. As per usual you give exemplary customer service." - John, 18 January 2018
"Thanks for the great service." - James, 17 January 2018
"Excellent service from you as always. " - Janine, 11 January 2018