Know the Ascent Difference
When it comes to computer gear, not all online retailers are the same.
There are plenty of sites that will offer you a broad(ish) range, and sharp pricing. But when you buy on price alone - the few dollars you might sometimes save, could come at a cost.
You might find hidden fees for things like shipping and delivery. Or end up waiting - and waiting - for your order to arrive. Or find that if you need to make a change - you're out of luck.
With Ascent, there are a few things you do know. Your order will be processed fast - and shipped free. You'll see one of NZ's largest range of choices - and because we're not tied to one distributor, you'll see all the choices that could be right for you.
And if you run into a problem - at any stage - you'll have a local, personal service team - and a 26 year history of trust, and responsiveness, to turn to.
Know the difference is about understanding these benefits - and the value they bring to you as a customer.
It's about certainty, confidence - and smart customers, making smart decisions.
We strive to be transparent, straightforward and to make every touchpoint feel quick, effortless and focused on customer value.
years of trust
We don't just claim to be different, we prove it ... see for yourself.
"Thank you very much for your help and will definitely be purchasing from you again some time." - James, 12 February 2019
"You guys are great - I ordered an SD card Thusday 2.40 pm - I received it Friday midday in Tauranga rural. Thanks!" - Steve, 9 February 2019
"So helpful as always! Thanks again!" - Liam, 7 February 2019
"Very very many thanks for your 1st class service, I placed the order yesterday afternoon and received it at 0900 hrs this morning. That is very good." - Ray, 31 January 2019
"Thanks for your help this morning, coming from a service desk background myself its nice to receive excellent customer service." - Blair, 28 January 2019
"Best service I've ever had from anyone. Thanks." - Steve, 26 January 2019
"As always, top notch service from Ascent on this one." - Steve, 23 January 2019
"Hi Ascent Team. Just wanted to say that I was super impressed with your prices and service. Ordered some speaker stands yesterday. Not only were they significantly cheaper that the exact same model at other retailers, but you shipped them same day and they arrived the following morning. Super easy, well priced and super quick. Just an all up good experience. Thanks again." - Dimitrios, 20 December 2018
"This is why I shop with you guys whenever I can." - Chris, 19 December 2018
"Thanks for your help through the year as usual." - Richard, 7 December 2018