Know the Ascent Difference
When it comes to computer gear, not all online retailers are the same.
There are plenty of sites that will offer you a broad(ish) range, and sharp pricing. But when you buy on price alone - the few dollars you might sometimes save, could come at a cost.
You might find hidden fees for things like shipping and delivery. Or end up waiting - and waiting - for your order to arrive. Or find that if you need to make a change - you're out of luck.
With Ascent, there are a few things you do know. Your order will be processed fast - and shipped free. You'll see one of NZ's largest range of choices - and because we're not tied to one distributor, you'll see all the choices that could be right for you.
And if you run into a problem - at any stage - you'll have a local, personal service team - and a 26 year history of trust, and responsiveness, to turn to.
Know the difference is about understanding these benefits - and the value they bring to you as a customer.
It's about certainty, confidence - and smart customers, making smart decisions.
We strive to be transparent, straightforward and to make every touchpoint feel quick, effortless and focused on customer value.
years of trust
We don't just claim to be different, we prove it ... see for yourself.
"You guys rock." - Rex, 16 November 2018
"Thank you for the great service." - Sean, 8 October 2018
"Your response and resolution speaks volumes to the experiences I had before today and I still stand by my previous feedback on how great your staff are – I use Ascent as a gold example for other suppliers for getting the basics right and still will." - Mike, 8 October 2018
"Thank you so much for the great service!!!" - Maree, 1 October 2018
"Your customer service is always great." - Minoru, 28 September 2018
"Your service is awesome and so nice to see. Will definitely be using Ascent again thanks to you and your service." - Shaun, 14 September 2018
"No better supplier for service, range, support and shipping. I have had obsolete gear replaced under warranty with new or equivalents. Outstanding." - Anonymous via PriceSpy, 3 September 2018
"Thanks for your consistently excellent service. Delivery times are outstanding, and your after-sales support is beyond reproach." - Warren, 29 August 2018
"Great service from you, as always!" - Paulo, 16 August 2018
"Ascent is a great company and I have never had any issues. Thanks for going the extra mile – this is exactly why we get everything through you guys. Great customer service." - Sue, 14 August 2018