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Ascent
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Home > Testimonials
Customer Testimonials

These are extracts from actual feedback we have received from customers over the last few months. We appreciate your kind words, and strive continuously to live up to the expectations you have of us.

The customer service I get from Ascent always blows me.
Steve, 22 May 2013
Many thanks for your wonderful service from your team at Ascent. I have found the support received on product availability, alternative models or technical specs, to be excellent. Even though your price is slightly higher (at times), you make up for it with your service and warranty. Keep up the good work!!
Andrew, 20 May 2013
Very happy with Ascent's service once again. Proactively helpful in sourcing items not listed and very quick to respond to questions.
Tim, 19 May 2013
Great service, like usual.
Hayden, 17 May 2013
Excellent Warranty Options make a slightly higher price totally worth it.
Ezra, 17 May 2013
I just wanted to say I’m amazed that you guys were able to process my order and have it shipped within 7mins of me ordering and it then arrive overnight in Christchurch! Big ups to you guys, you’re setting the bar for online retailers as far as I’m concerned.
Jeremy, 15 May 2013
Excellent product quality; exactly what I needed for a decent price and arrived much sooner than I expected. A pleasant surprise! I fully intend to employ Ascent's services again in the future.
Grayson, 14 May 2013
Great. So fast. Same excellent service I come to enjoy.
Tony, 14 May 2013
You're a great team with solid back-up structure, which is why I continue to only purchase using Ascent.
Tony, 14 May 2013
I just wanted to say a huge thank you for your help in getting this cable to me in such an incredibly short time. You really are the best in NZ.
Hamish, 2 May 2013
Wow, that was fast delivery - almost too fast! Less than 3 hours from the order being placed to the parcel showing up. You guys rock!
James, 29 April 2013
I always head to this company for my computer bits and pieces. Staff are very obliging and reply promptly to email enquiries. Last purchase I had to unexpectedly change my delivery address from Christchurch to Auckland and my product duly arrived correctly.
Bryan, 28 April 2013
Best site for consumer electronics in New Zealand.
Timothy, 27 April 2013
Thank you very much for getting [my order] sorted out with such promptness. The order arrived here this afternoon, I'm rapt.
Mike, 26 April 2013
Ascent are awesome, as always.
Blair, 26 April 2013
My first experience buying from Ascent was excellent. I intend to buy from them in the future.
James, 25 April 2013
I've had great service so far from you guys and heard good things from colleagues…
Damian, 24 April 2013
An excellent, well laid out website with helpful product-comparing features and reasonable pricing and shipping charges. Will definitely come here first for my next computer upgrade.
Grayson, 23 April 2013
Wow, arrived already. Awesome service, as always.
Nick, 23 April 2013
I always check Ascent before other websites because of their pricing and service.
Jonathan, 22 April 2013
Excellent service again as usual!
Clive, 22 April 2013
Awesome, quick purchase and prompt delivery. No complaints. Very easy.
Jason, 19 April 2013
Thank you for your excellent service.
Nigel, 18 April 2013
Many thanks for awesome fast and friendly service; monitor arrived today. Looks and works great.
Kevin, 17 April 2013
Great customer service, lots of info about when product is arriving.
William, 14 April 2013
Great reliable service.
Kim, 14 April 2013
I deal regularly with Ascent and put numerous orders, big and small through, and always have instant response. Excellent company to deal with.
Michelle, 12 April 2013
You guys are always awesome with your service.
Tyron, 12 April 2013
Thanks for your rapid response. Another reason I choose to buy through Ascent.
Jason, 9 April 2013
Top-rate online business.
Archie, 8 April 2013
They may not be the very cheapest, but you get honest and efficient service and can return mis-ordered or inappropriate goods without problem. A great company to deal with.
Russell, 5 April 2013
Ascent is a great place to buy computer components. My orders always come within a day or two.
Nick, 4 April 2013
Always a pleasure doing business with Ascent!
Jon, 4 April 2013
As always, fantastic, fantastic, fantastic.
Bryan, 3 April 2013
Generally they are my goto site for all my computer related stuff. I like them and have good customer service. Prices are clear and competitive in the NZ market.
Matthew, 1 April 2013
The best retailer I've dealt with.
Richard, 31 March 2013
I have used Ascent for the last 5 or so years, constantly recommend them to others. Great prices and service.
Miles, 27 March 2013
Wow that was quick, great service – cheers.
Johnathan, 26 March 2013
Always love the awesome customer support from Ascent. Keep up the good work!
Tim, 26 March 2013
Very satisfying experience. Accurate and detailed description of product with very reasonable prices.
Andrew, 23 March 2013
My thanks goes to the good people at Ascent who always make transactions so much better than any others.
Marshall, 22 March 2013
I have always had great service when dealing with Ascent.
Anon, 20 March 2013
As usual, just the best PC Hardware retail supplier in NZ.
Chris, 20 March 2013
Thanks for your excellent fast service and help.
Lee, 19 March 2013
Just want to say thanks for the amazing service yesterday. I ordered some products online at around 9am, and when I got home they were already there!! Will definitely be buying from Ascent again in the future.
Judy, 19 March 2013
I found the website easy to use and appreciated the ability to make a purchase without registering a profile. The product was well described and this made it easy to make my purchase decision.
Andy, 18 March 2013
Thank you so much for all your help… you have really impressed me with your dedication and pulling out all the stops to help me out. I sincerely appreciate it.
Bruce, 18 March 2013
Great products at competitive prices. The main pluses are: location, I could easily return a product if needed for repair, and the extended warranty. Most shops only offer 12 months on PC items.
Bernie, 16 March 2013
My go-to website for computer parts.
Mike, 15 March 2013
Great service as always.
Sophie, 15 March 2013
Excellent as always.
Paul, 15 March 2013
As usual 5 star customer service from Ascent.
David, 14 March 2013
Many thanks for a great service and a very quick delivery!
Carmy, 8 March 2013
The best in the biz!
Sam, 6 March 2013
Ascent are awesome! The customer service is quick and very responsive. I ordered a monitor, wondering when it was coming... they said 2-3 days and then true to their word it arrived on my door step when I woke up this morning. You can't beat Ascent, great job to you guys!!!
Dylan, 6 March 2013
Absolutely amazing for purchasing Cables, Stands, Adaptors and the like. Keep up the good work.
Timothy, 5 March 2013
I'm writing this to let you all know about how pleased I am with your level of customer service. I have to date received one out of two items I purchased through your website and when I sent an E-mail off asking about the PSU I received an email within five minutes letting me know to expect it to arrive tomorrow! Thank you all very much and keep up the awesome job!
Robert, 5 March 2013
Ascent have a great customer service team, this is the second purchase I have made with them as I realized that I was short 1 SATA cable in my overall design for my new computer. I am fully confident that this purchase will arrive before the weekend and that the staff will continue to provide me with excellent customer service.
Robert, 4 March 2013
Excellent experience - so easy to deal with!
Kevin, 4 March 2013
Order placed in the morning and delivered that afternoon, far exceeded my expectations. Well done.
Anon, 2 March 2013
Ascent have the most reliable and honest returns policy. Whenever I upgrade a computer, I always purchase my parts from Ascent.
Jacob, 3 March 2013
I recently needed a computer component urgently…I placed the order…on Sunday…My order arrived Monday morning, and I didn't pay a cent for shipping or rush service…In addition your return policies and free extended warranties are too good to pass up. Thanks Ascent!
Rozanne, 28 February 2013
I love your company, simply the best service.
Brendan, 27 February 2013
It has been a real pleasure to deal with you, I look forward to being able to do it again.
Matt, 27 February 2013
I've used Ascent for years now, they have the best service of any IT related company around. The staff… are superb… I always recommend Ascent to friends and family and always look to purchase from them whenever I need to build new computers. Great service, prices and shipping. Keep up the good work.
Brendan, 26 February 2013
Fantastic. Last time I ordered something at 3 pm on a Thursday and it arrived the next morning. This time I ordered on a Sunday at 3 pm and it arrived on the Monday. I was impressed the first time, but ascent out did themselves this time. Very happy with their service.
Charles, 20 February 2013
As usual fantastic service!
Graham, 20 February 2013
Another great buy from Ascent.co.nz blows other prices out of the water.
Coos, 19 February 2013
I recently built a new PC and Ascent was amazing in price, selection and availability for several of my components. Thank you Ascent!
Tim, 18 February 2013
Extremely good communication…
George, 17 February 2013
As always good service, fast delivery.
Mike, 17 February 2013
I have been dealing with Ascent for years. I especially value that they keep all warranty information online, making it easy to check the status for returns.
Ian, 17 February 2013
Ascent has everything I need when I need it. Shipping time is great and you get what you pay for. Last time I ordered at 3pm and the item I ordered was at my desk the next morning by 8:30 am. Great service.
Charles, 16 February 2013
I do love it when I order something at 1:30pm and the courier turns up with it before 4pm, just like my previous order. Same day delivery is amazing, I know you can’t do it all the time but it’s very impressive when you do.
Tim, 14 February 2013
Another good purchase experience.
Peter, 11 February 2013
Appreciate the prompt service and ease of resolution. Very efficient, well done.
Russell, 11 February 2013
They may not always be the cheapest, but in my opinion excellent service and returns are worth paying a little more.
Jono, 9 February 2013
Just wanted to say thank you for your excellent service, great communication and swift delivery on my recent order.
Tobias, 6 February 2013
You guys are always so friendly and prompt at replying! I love ordering from you guys.
Brook, 5 February 2013
I just want to say the ordering process was a breeze and the delivery was the fastest ever! I ordered my product at 1.00pm and I received it early the very next morning, and I live rural..... Brilliant!
David, 5 February 2013
Amazing service as always! I don't bother looking anywhere else now days.
Daniel, 4 February 2013
Excellence customer service from Ascent, as per usual.
Scott, 4 February 2013
Fantastic again. Prompt delivery and excellent customer service make Ascent my first choice.
Iain, 2 February 2013
An error by supplier meant one item wasn't initially delivered. When I emailed the fact, I received very prompt attention and the missing item came promptly.
Harry, 1 February 2013
You are so great to deal with. Thank you.
Maureen, 31 January 2013
I've been very impressed by the speed and quality of customer service I've received from Ascent. You guys are fantastic!
Jaime, 31 January 2013
I have always found Ascent to have the most comprehensive range, well documented on their web site, helpful to inquiries, and cost competitive.
Peter, 30 January 2013
Prompt service and good advice.
Ronald, 30 January 2013
I have to mention that your company has the best online customer service I have ever received. I love ordering products from your website, knowing that price is fare and also very cheap. I look forward to future transactions with your business.
Joel, 29 January 2013
I enjoy Ascent as the prices are competitive, are shown as GST and freight included and in my experience arrive very soon after order made. Always a pleasure.
Paul, 28 January 2013
Having shopped with Ascent since April 2012 and bought many things, not only for myself but for family members, I can honestly say Ascent has the best customer service I have ever encountered. Prompt shipping, extended warranties, and fantastic after purchase help all make Ascent my first choice for electronic goods.
Iain, 24 January 2013
I am astonished at the delivery time of my most recent order, which I placed at 10:35 this morning, and am holding now. I don't often give feedback, but this is an unprecedented occurrence of dispatching and logistics. I commend your organisation skills and diligence.
Esala, 24 January 2013
The order has just arrived! Once again brilliant from Ascent and its suppliers.
Ralph, 24 January 2013
Always good dealing with Ascent. They're quick and professional, and very friendly helping with any problems or questions I might have. No better computer store around.
Alistair, 23 January 2013
Awesome service all round, would highly recommend them.
Murray, 20 January 2013
Their website is the easiest to use in their niche, the prices are reasonable, delivery prompt and after sales service excellent. Highly recommended.
Tony, 17 January 2013
Thanks very much for your help and first class service, I appreciate it!
Rob, 17 January 2013
Excellent service, never expect to receive less from them. Item arrived ahead of estimated delivery date, also a pleasant surprise.
Robert, 16 January 2013
Ascent is my only choice for good value computer technology purchases.
Luke, 16 January 2013
Great company to deal with; placed order and was on my doorstep the next morning.
John, 15 January 2013
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