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Home > Testimonials
Customer Testimonials

These are extracts from actual feedback we have received from customers over the last few months. We appreciate your kind words, and strive continuously to live up to the expectations you have of us.

I have always been a fan of Ascent. They have always had competitive prices, fast shipping and excellent customer service. Never any complaints.
Mark, 30 January 2012
Whenever I investigate the possibility of purchasing IT related items I always end up at Ascent as I trust them.
Brenda, 30 January 2012
The first place I go to when buying electronic and computing hardware. Always had good service and quick delivery. I am an extremely satisfied customer.
Geoffrey, 29 January 2012
Superb service as always, thank you.
Rob, 27 January 2012
I tell friends that Ascent may not be the cheapest but their service is always top notch, which is what originally got my loyalty and keeps it strong!
Gavin, 26 January 2012
Thanks again for the excellent service that I have come to expect from Ascent.
Daniel, 25 January 2012
First time user and very impressed with the price and quick response! Free delivery was a real bonus and the parcel arrived via rural delivery the next business day, exceeding my expectations.
Chris, 23 January 2012
I almost bought a Toshiba Satellite from [xxx] and it was significantly underspecced compared to your offering and was selling at [a higher price], so well done you guys. On top of that, you delivered the machine in super fast time. I ordered it on late Tuesday afternoon and it arrived by courier at 7:30am Thursday. That is very, very good service. All in all I'm very pleased, as I have always been, with Ascents service.
Barry, 19 January 2012
Thank you so much for the excellent service.
Ken, 18 January 2012
Always fast response and excellent web site.
Kevin, 18 January 2012
Fast and reliable as usual.
Graham, 18 January 2012
Reasonable prices (not the lowest, but fairly close) and Ascent has never let me down. No dramas, it just comes (and fast).
Donald, 18 January 2012
Good service as always.
Kay, 17 January 2012
Ascent are good, simple as that..
Lachlan, 17 January 2012
Excellent service.
Ronald, 15 January 2012
Ascent is a little more expensive than similar stores in NZ, but I find their range, knowledge, website, returns policy to be superior.
Ian, 15 January 2012
Good service, great customer experience ... today. I know I can scavenge around and buy cheaper but using Ascent staff experience, can save a hell of a lot of head scratching in the mid term.
Brent, 15 January 2012
My first port of call. Never been disappointed.
Gerald, 14 January 2012
Fantastic service.
Ian, 14 January 2012
Very good all round service. Did not need to contact customer support in this instance but previous dealings have been excellent.
Des, 12 January 2012
Always easy to deal with.
Graham, 12 January 2012
I have always been happy with the great service I have received from Ascent Technology and appreciate the promptness and friendliness in the whole procedure… I would certainly recommend Ascent Technology.
Pam, 10 January 2012
Half the order turned up on time, the rest was delayed. Ascent kept me informed and I had the option of cancelling the order. I am happy with Ascent.
Todd, 9 January 2012
Ascent deliver excellent Service and Support every time.
Bob, 9 January 2012
Have always been thrilled with the really prompt service from ascent, and so continue to use as a first preference.
Graeme, 9 January 2012
Ascent pre-sales support always seems to be much more reliable and timely than trying to get info from other sources!
Rick, 09 January 2012
As a tutor at a tertiary institution I recommend Ascent to students as the place to purchase hard drives/ RAM etc. No complaints. Well done.
Chris, 08 January 2012
Ascent is always a pleasure. Fast, cheap, reliable, good range, great features..... Seems too good to be true but I haven't figured out the catch yet…
Anon, 7 January 2012
Ever since my brother told me about them I haven’t used any other websites. I trust this website. They’re a local company and quite cheap too.
Ryan, 6 January 2012
Certainly cheaper [elsewhere], but I trust Ascent enough to stick with them. It's difficult to find some place that is as reliable in shipping and stock as Ascent.
Bryan, 6 January 2012
Wow, really impressed with your company's service and communications.
Sue, 5 January 2012
Excellent response to complaints, returns and questions, which means I can shop with confidence.
Jay, 4 January 2012
Always get great service from you guys. Keep up the good work.
Venessa, 4 January 2012
I'm very glad, my friend told me about Ascent. You guys are the best computer store in Wellington that I have ever experience with. I am looking forward to making more purchases from Ascent.
Nhan, 4 January 2012
Thanks once again for the excellent service from Ascent.
Mike, 30 December 2011
Always brilliant service from Ascent. Have used them off and on for years, and plan to keep using them!!
Ian, 29 December 2011
Super-fast shipping, quality goods, great prices. Ascent is just awesome.
Samuel, 29 December 2011
Very Happy! Easy and delighted with whole experience!
Glenn, 27 December 2011
As always, fantastic service and speedy delivery!
Matthew, 24 December 2011
I thought I had "shopped around" and then accidentally came across [Ascent’s] site. Very happy with the price, shipping and ease of the website. I will come here first next time!
Dawn, 19 December 2011
Great service. Seems to be hard to come by these days - glad to see Ascent is bucking the trend!!
Glen, 19 December 2011
Excellent service. Always happy to shop with Ascent!
Matthew, 17 December 2011
Excellent service, competitive prices and best of all, free shipping.
Brian, 15 December 2011
The only place I would ever buy parts from.
Deny, 14 December 2011
Always top quality service, Have bought plenty of stuff from them over the years, Not always the cheapest but always great products and service.
Simon, 14 December 2011
Great company to deal with. Good communication with product returns.
Ed, 14 December 2011
Ascent are awesome. One feature they have I really really like is the ability to look up my previous purchases. Makes it really easy to figure out if the new purchases will work with what I have bought already. That and their extremly fast delivery.
Geoff, 13 December 2011
Magic. Thanks for your usual excellent service.
Andrew, 13 December 2011
Everything delivered super-quick, just as I have come to expect from Ascent. Excellent service!
Bill, 12 December 2011
I've found Ascent not only provides great products but also good after sales service. I've had to return a couple of items… and Ascent made this process easy and hassle free.
John, 12 December 2011
…Always been a reliable business to deal with…
Bruce, 12 December 2011
Consistently good service and delivery times.
Andrew, 12 December 2011
As per usual, the Ascent customer service is simply awesome.
Steve, 12 December 2011
Always my "go to" on-line computer components supplier.
Ted, 12 December 2011
Unbelievable service and very quick with delivery; this is why I buy from [Ascent]…
Hilton, 10 December 2011
Not usually the cheapest, but the outstanding customer service, and fast shipping more than make up for that.
Jason, 10 December 2011
[For] everything computer related, [I go] straight to Ascent. Best range and always good prices. My benchmark for what things should cost.
Mat, 9 December 2011
I have always had great experiences with Ascent Technology. I have dealt with them for over 10 years now… and they always give top level service.
Matt, 9 December 2011
I've been dealing with Ascent for over 10 years and they have never yet let me down. I strongly believe Ascent to be the very best online IT retailer in New Zealand.
Bill, 8 December 2011
Trustworthy since they have been around a long while…
Anon, 8 December 2011
[Ascent has] probably provided the best customer service I've had ever, in many years of buy parts online within NZ.
Lynton, 7 December 2011
Cannot rate Ascent Technology Ltd high enough. They are organised, competitive, and have a range of goods to die for.
Roy, 7 December 2011
Good company to deal with. They have an excellent web catalogue, fast service and free delivery. Why would I bother going elsewhere?
Richard, 7 December 2011
Really surprised how quickly my order arrived. Ordered late morning and was delivered by late afternoon. Wonderful service.
Nicky, 5 December 2011
You can’t go past Ascent for quick delivery and excellent service. They are very highly recommended.
Hilton, 5 December 2011
As usual, I am really impressed with Ascent's exceptional service and incredibly fast shipping.
Jacob, 30 November 2011
Ordering though Ascent is always a painless experience. Any issues over delivery delay or queries are always dealt with promptly, and without hassle.
Paul, 27 November 2011
I just wanted to thank the team at Ascent for the excellent customer service I received... My question was answered within about an hour of asking and my device was delivered very quickly. I will definitely recommend Ascent to my friends…
Jody, 26 November 2011
Thank you… again for your consistently fantastic service.
Marcus, 25 November 2011
There you go again… rising to the challenge above and beyond my expectations.
Marshall, 25 November 2011
Always enjoyed shopping with Ascent and never have any issues. On the rare occasion that I do they are quick to fix it.
Terry, 25 November 2011
I've dealt with Ascent for years and they've always been efficient and helpful.
Jeff, 25 November 2011
I would like to say that I am very impressed with the speed of your purchasing and delivery processes. I couldn't be more satisfied…
Marcelo, 21 November 2011
I appreciate the fantastic customer service you've shown… It’s a genuine pleasure dealing with someone who's prepared to go above and beyond.
Dave, 21 November 2011
Good service as always. That is why I’m a returning customer for a number of years.
Tony, 21 November 2011
I would just like to say how impressed I am with the service I have received [from Ascent]. I ordered around 10:30am and I received my item at around 4:30pm the same day! I couldn't believe it!
Fred, 19 November 2011
This is without a doubt the best service for an online purchase I have ever received.
Ewen, 17 November 2011
Your delivery times and after sales service are first class.
Andrew, 17 November 2011
Superb service!!! If a product is unavailable I will wait…until they acquire it rather than me going to another supplier!!!
Ryan, 17 November 2011
Very reliable and trustworthy company to deal with.
Anthony, 17 November 2011
AWESOME! (You guys really do rock).
Toni, 16 November 2011
This is the best service I have experienced ever… Very happy first time customer.
Anthony, 16 November 2011
Ascent is consistently the best supplier of computer equipment in the country. I've dealt with many other suppliers, none are as fast as Ascent, none can compete with the customer service levels that they provide and no other suppliers are as good as them.
Brendan, 16 November 2011
Thanks, as always for the professional service. I continue to promote your business to my friends.
Paul, 14 November 2011
Great site, good product info, local company, free delivery, excellent customer service. Never the cheapest but all the above make up for that!
Anton, 14 November 2011
Always happy with Ascent... My first choice where to shop... Great service and prices.
Richard, 11 November 2011
You guys are always on the ball. Love doing business with you.
Afa, 10 November 2011
Great service since the first day I bought a component from you. Will always come back!
Bernard, 10 November 2011
Fastest delivery time EVER - 3.5 hours!
Allan, 10 November 2011
Good prompt service and an adequate range of products.
Michael, 10 November 2011
I do thank you for the fine service; and keeping us, your customers satisfied.
Joseph, 10 November 2011
Another typical purchasing experience with Ascent: quick, easy and efficient. As always […] highly recommended.
Paul, 9 November 2011
[…] Really impressed with the website, the follow-up emails and the backup service. Found out about Ascent by word of mouth and will definitely be telling others to shop here.
John, 2 November 2011
I'm just emailing to let you know how great it is dealing with such an efficient and easy to deal with lot. I found the screen I bought online for about $30 cheaper somewhere else, but I bought off you guys because I've dealt with you before and know what a great service you provide.
Simon, 28 October 2011
Good responsive customer service.
Jonathon, 27 October 2011
Great service. I've had products arrive on the same day as ordering, within 3-4 hours.
David, 25 October 2011
I really like Ascent - it's the first place I look for computer stuff. It's easy, quick and trustworthy. I am always happy with the whole experience.
Roz, 25 October 2011
Ascent the Winning Team...............Just like the All Blacks !!!
Jason, 21 October 2011
I am very impressed with such efficient and hassle-free service. Thank you very much.
Jane, 21 October 2011
Congratulations to Ascent for its excellent customer service!
Anand, 21 October 2011
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